ClimaxLab
The Pleasure Dungeon

FAQs

Please visit our FAQ page for more answers

Is shipping completely discreet?

Absolutely. Your privacy is sacred. The package arrives in a plain brown cardboard box with no logos, drawings or references to the contents. On the shipping label the sender appears as a generic name or a discreet abbreviation, so nobody (neither neighbours nor couriers) will know what you are summoning.

What material are the toys made of?

Platinum-cure silicone, poured and finished by hand in our workshop in Spain.

How should I clean and care for my relic?

Check our use and care guide and the instructions for your model for cleaning and storage.

What lubricant can I use?

ALWAYS use water-based lubricant. Never use silicone lubricants, oils or Vaseline, as they could react chemically with the material and damage your toy's surface irreversibly.

What firmness should I choose?

Soft (Shore 00-30): the most flexible option.

Medium (Shore 00-50): intermediate firmness.

Firm (Shore A 10): the firmest option.

Shore 00 and Shore A are different scales. Thickness and shape also affect flexibility; check the options for each model.

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