ClimaxLab
The Pleasure Dungeon

FAQs

Please visit our FAQ page for more answers.

Is the shipping completely discreet?

Absolutely. Your privacy is sacred. The package arrives in a plain brown cardboard box with no logos, drawings, or indications of the contents. The sender's name will appear on the shipping label as a generic name or a discreet initial, so no one (neighbors, delivery drivers) will know what you're invoking.

What material are toys made of?

All our pieces are handcrafted from 100% medical-grade platinum silicone . It's the safest material on the market: non-porous, hypoallergenic, phthalate-free, and easy to sterilize. Unlike cheap toys (TPE/PVC), our creations are durable and safe for your body.

How should I clean and care for my relic?

It's very simple. Since it's made of platinum silicone, you can wash it with warm water and mild soap before and after each use. For a deep clean, you can even boil it for a few minutes! Store it in a dry place, like our storage bags, and avoid letting it touch other silicone toys from other brands.

What lubricant can I use?

ALWAYS use water-based lubricant . Never use silicone lubricants, oils, or petroleum jelly, as these could chemically react with the material and irreversibly damage the surface of your toy.

Which firmness should I choose?

Soft (00-30): Soft and spongy, yields easily to the touch. Ideal for beginners or for feeling "filled" without pressure.

Medium (00-50): The perfect balance. Similar to a flexed muscle. Maintains shape and detail but is comfortable. (It's our most popular option.)

Firm (10A): Very hard, barely gives way. For expert users looking for maximum intensity.

Ask whatever you want

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